TERMS AND CONDITIONS – DV DESIGN

Last updated: 15/04/2025

These Terms and Conditions apply to all offers, quotations, sales and deliveries made by DV DESIGN (a brand of VASE BV, located at Kleinveldweg 22, 2970 Schilde, Belgium, VAT BE1001.423.347, hereinafter referred to as "DV DESIGN") to professional (B2B) clients both within and outside Belgium, unless otherwise agreed in writing.

1. APPLICABILITY AND ACCEPTANCE 1.1. These conditions take precedence over any purchase terms of the client, even if such terms claim priority. 1.2. By placing an order, the client acknowledges to have read, understood, and accepted these Terms and Conditions.

2. OFFERS AND AGREEMENTS 2.1. All offers made by DV DESIGN are non-binding and constitute an invitation to place an order. 2.2. An agreement is only concluded upon written confirmation of the order by DV DESIGN. 2.3. Changes made by the client are only binding if explicitly accepted in writing by DV DESIGN.

3. PRODUCT CHARACTERISTICS 3.1. All DV DESIGN products are handmade. Minor variations in color, texture, and size are inherent to their artisanal nature and shall not constitute grounds for complaint or liability. 3.2. The client acknowledges and accepts the uniqueness of each item.

4. PRICES AND PAYMENT 4.1. Unless otherwise stated, all prices are exclusive of VAT, duties, shipping, packaging, and any other charges. 4.2. Payments shall be made according to the agreed terms and through the agreed methods. 4.3. In case of late payment, interest of 10% per annum and a fixed indemnity of 10% of the invoice amount (minimum €150) shall be due by law and without prior notice.

5. DELIVERY AND TRANSPORT 5.1. Delivery terms are indicative and not binding. Delays do not entitle the client to cancel or claim damages. 5.2. Delivery is Ex Works (Incoterms 2020), unless otherwise agreed in writing. 5.3. Risk transfers to the client upon collection or delivery to the carrier. 5.4. Shipping costs may be invoiced separately.

6. COMPLAINTS AND RETURNS 6.1. Visible defects must be reported in writing within 48 hours of delivery. 6.2. Hidden defects must be reported in writing within 7 days of discovery. 6.3. Returns are only accepted with prior written approval and are at the client’s cost and risk.

7. RETENTION OF TITLE 7.1. All delivered goods remain the property of DV DESIGN until full payment of the principal amount, interest, and costs. 7.2. Until full payment, the client may not resell, pledge, or otherwise transfer the goods.

8. LIABILITY 8.1. DV DESIGN’s liability is in any case limited to the value of the goods delivered. 8.2. DV DESIGN shall never be liable for indirect or consequential damages, including loss of profit. 8.3. In the event of force majeure, DV DESIGN is entitled to suspend or cancel the contract without any liability.

9. INTELLECTUAL PROPERTY 9.1. All designs, images, texts, and models remain the exclusive property of DV DESIGN or its designers. 9.2. Reproduction or commercial use is prohibited without prior written permission.

10. APPLICABLE LAW AND JURISDICTION 10.1. All legal relations with DV DESIGN are governed by Belgian law, excluding the Vienna Convention (CISG). 10.2. The courts of the district of Antwerp, division of Antwerp, shall have exclusive jurisdiction over any disputes.

For questions or remarks concerning these Terms and Conditions, please contact DV DESIGN via info@dv.be.